Privacy Policy
This Privacy Statement explains our practices, including your choices, regarding the collection, security, and including of your personal information in connection with the Herogram service.
Contact Us
If you have general questions about your account or how to contact customer service for assistance and for questions specifically about this Privacy Statement, or our use of your personal information, cookies, or similar technologies, please contact our Data Protection Officer/Privacy Office by email at contact@herogram.app
Collection Of Information
We receive and store information about you such as:
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Information you provide to us:
We collect the information you provide to us which includes:
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your name, email address, payment method(s), telephone number, and other identifiers you might use (such as an in-game name). We collect this information in a number of ways, including when you enter it while using our service, interact with our customer service, or participate in surveys or marketing promotions;
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information when you choose to provide ratings, taste preferences, account settings (including preferences set in the "Account" section of our platform), or otherwise provide information to us through our service or elsewhere.
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Information we collect automatically:
We collect information about you and your use of our service, your interactions with us, and our advertising, as well as information regarding your network, network devices, and mobile devices.
This information includes:
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your activity on the Herogram service, such as title selections, shows you have watched, search queries, and activity in Herogram.
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your interactions with our emails and texts, and with our messages through push and online messaging channels;
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details of your interactions with our customer service, such as the date, time, and reason for contacting us, transcripts of any chat conversations, and if you call us, your phone number and call recordings.
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Security
Herogram uses reasonable administrative, logical, physical, and managerial measures to safeguard your personal information against loss, theft, and unauthorized access, use, and modification.
These measures are designed to provide a level of security appropriate to the risks of processing your personal information.
Your Information and Rights
You can request access to your personal information, or correct or update the out-of-date or inaccurate personal information Herogram holds about you. You may also request that we delete personal information that we hold about you.
For other requests, or if you have a question regarding our privacy practices, please contact our Data Protection Officer/Privacy Office at contact@herogram.app
about the subscriptions
After you decide to begin your growth with zumi and download the app, you can start a free trial.
Unless you cancel at least 24 hours before the end of the free trial, you will be automatically charged a price indicated on the payment screen for a chosen subscription period. Don’t worry, though — in any case, you’ll receive a reminder from us that your free trial is about to end.
The zumi Premium subscription renews automatically at the end of each period (each week, month, 6 months, year, or otherwise, depending on the selected option) until you cancel. Canceling your subscription means the automatic renewal will be disabled. However, you will still have access to all your subscription features for the remaining time of your then-current period.
Note that deleting the app does not cancel your subscriptions.
Contact Us
#1 streaming platform for thousands of animated series and films anywhere, anytime on any device.
Dubai, United Arab Emirates - Dubai World Trade Center, The Offices 4.